Shipping policy
Shipping Policy
Last Updated: November 2025
At Sri Ananthnath Chemicals (SAC Adeshwar), we aim to deliver all orders safely, promptly, and efficiently to your doorstep. This Shipping Policy outlines how we process, dispatch, and deliver products purchased through our website www.sriananthnathchemicals.com or via authorized orders.
1. Delivery Coverage
We currently deliver our products across Tamil Nadu and selected regions of South India through trusted courier and logistics partners.
For bulk or business-to-business (B2B) shipments, delivery may extend to other Indian states as agreed during the order process.
If your location is not covered by our standard service, please contact us — we will try to arrange a suitable delivery option.
2. Order Processing Time
-
Orders are usually processed within 1 – 3 working days of confirmation.
-
Bulk or customized orders may require additional time depending on availability.
-
Orders placed on Sundays or public holidays will be processed on the next working day.
Once your order is dispatched, you will receive tracking details via WhatsApp, email, or SMS (where applicable).
3. Shipping Partners
We use reliable and verified courier partners to ensure safe delivery, including private logistics and local transport services for bulk consignments.
All packages are packed securely to prevent leakage or damage during transit.
4. Shipping Charges
-
Shipping charges depend on the order size, weight, and destination.
-
Final delivery charges (if any) will be displayed before payment confirmation.
-
For bulk / distributor orders, separate freight costs or GST billing may apply and will be discussed before dispatch.
-
Occasionally, we may offer free shipping for promotional orders or within certain regions.
5. Estimated Delivery Time
-
Metro / City areas (Tamil Nadu): 2 – 5 working days
-
Other regions / South India: 4 – 8 working days
-
Bulk / Industrial orders: Delivery time as per logistics coordination
Delivery timeframes are estimates only and may vary due to courier delays, weather conditions, or unforeseen circumstances beyond our control.
6. Order Tracking
Once dispatched, customers can track their shipment using the tracking ID shared via WhatsApp or email.
For assistance, you can also contact our customer support team with your order ID.
7. Delivery Attempts
If the delivery partner is unable to deliver your order due to an incorrect address, unavailable recipient, or contact unreachable, they may attempt re-delivery or return the package to us.
Re-shipping may incur additional delivery charges.
8. Damaged or Leaking Packages
If your order arrives damaged or leaking:
-
Please do not discard the package or containers.
-
Take clear photos or videos of the issue.
-
Report it to us within 48 hours via WhatsApp or email.
We will verify and offer a replacement or refund as per our Return & Refund Policy.
9. International Shipping
At present, we do not offer international shipping.
However, for authorized bulk export partnerships, please contact us directly for arrangements.
10. Contact Us
For any shipping-related questions or delivery support, please contact:
Sri Ananthnath Chemicals (SAC Adeshwar)
No. 132, Nyniappa Naicken Street, Rattan Bazaar / Park Town, George Town, Chennai – 600003, Tamil Nadu, India
📞 Phone: +91 99529 28933
📧 Email: sriananthchem07@gmail.com
🌐 Website: www.sriananthnathchemicals.com
11. Policy Updates
We reserve the right to modify or update this Shipping Policy at any time without prior notice.
All changes will appear on this page with an updated “Last Updated” date.